We’ve continually worked with our customers to transform the experience of entertainment and communications for millions of people around the world. We stand behind our products 100%. We at ARRIS are dedicated to the success of our customers, bringing a passion for innovation that has fueled our history.
We stand behind our products
Never worry about experiencing problems with your SURFboard Home Networking product. ARRIS provides warranties on every product. Just call or chat with our Tech Support to start the process. Pressed for time? Ask ANA, our virtual assistant. Chances are she can point you in the right direction.
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No warranty? No problem!
We’ve got options to cover your out-of-warranty devices. We’ll even cover non-ARRIS devices. Learn more about ARRIS Assist Premium Support and sign up for one of our packages to get all the devices on your network covered.
Check if SURFboard is compatible with your ISP
Not sure if that SURFboard® cable modem or router you’ve been eyeing up will work with your cable Internet Service Provider?
Support for legacy and discontinued products
Whether you’re looking for a replacement battery or a manual for a discontinued ARRIS product, chances are you can find it on our consumer support site. You can also register your new product to get warranty support today, check the status of your warranty or find documentation or helpful information for older, out-of-warranty equipment.
