Get manuals, troubleshooting guides, FAQs, and more.
We’ve continually worked with our customers to transform the experience of entertainment and communications for millions of people around the world. Our commitment to you includes a commitment to standing behind our products 100%. The people of ARRIS are dedicated to the success of our customers, bringing a passion for innovation that has fueled our history.
No warranty? No problem!
Slow internet speeds, lost internet connection, intermittent or poor wireless range? With ARRIS Assist Premium Support you can get all the devices on your network covered so you can rest easy.
Chat support is always free. Start here!
Check if SURFboard is compatible with your ISP
Not sure if that SURFboard® cable modem or router you’ve been eyeing up will work with your cable Internet Service Provider?
Support for legacy and discontinued products
Whether you’re looking for a replacement battery or a manual for a discontinued ARRIS product, chances are you can find it on our consumer support site. You can also get support for older cable equipment, register your new product to get warranty support today or check the status of your warranty.
Available Premium Support takes our service to the next level!
The ARRIS Assist™ Premium Technical Support service can provide you with peace of mind for your home network and many of the devices connected to it.
We stand behind our products
Never worry about experiencing problems with your SURFboard Home Networking product. ARRIS provides warranties on every product. Just call or chat with our Tech Support to start the process.
