Home Networking 101

You could save up to $168 annually when you stop renting your modem from your service provider. That same modem that the average person keeps for 3-4 years. Depending on which model you purchase, it can pay for itself in the first year!

ARRIS has a Digital Voice portfolio which is compatible with Xfinity Internet & Voice service. If you are an Xfinity subscriber you can select from several options in our product family to support your needs.

Well, that depends. If you have cable internet service, all of our products will work with your service. But if you have any other service like Fiber or DSL, you’ll need to use the modem from your service provider. However, you can still use the SURFboard mAX mesh Wi-Fi system to ensure you get the best speeds throughout your entire home.

What’s better than a service tech to install your new home networking device? An easy-to-use app that guides you through every step of the way! No need for a service tech, simply use the SURFboard Central App to guide you through the setup process.

You can if you want to decrease your speeds by up to 50%. Range extenders will increase your Wi-Fi coverage but they also cut speeds in order to extend the signal.

DOCSIS stands for Data Over Cable Service Interface Specification – basically it is the standard used by cable internet providers to provide cable internet access over hybrid-fiber coaxial (HFC). A DOCSIS modem provides the access to the coaxial connection in your home to the ISPs plant to provide internet service. It really just means our modems will work with your cable internet service provider!

In simple terms, it’s a system of routers that work together to provide whole-home Wi-Fi coverage. Unlike range extenders, mesh routers working together to coordinate network setting changes and manage device roaming, always ensuring devices have the best possible connection, not always the router they are closest to.

Wi-Fi 6 is the latest generation of Wi-Fi technology. Also known as 802.11ax, Wi-Fi 6 provides faster speeds and greater range than Wi-Fi 5 (802.11ac).

We have options to meet every need and every budget. You can start by using our Product Selector tool to help you make a decision.

No problem! We have several options to help you out. From our YouTube library with Installation videos to our extensive support library with trouble shooting guides, FAQs and more. We also have live chat and phone support, or 24/7 access to ANA or Virtual Network Assistant.